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Accessibility Statemen

 

This accessibility statement applies to the website ‘Spouse Program” of the City of Helsinki. The site address is https://spouseprogram.fi/

The objective of the city

As regards the accessibility of digital services, Helsinki aims to reach at least Level AA or above as set forth in the WCAG guidelines in so far as is reasonably practical.

Compliance status

This website meets the statutory critical accessibility requirements in accordance with Level AA of the WCAG v2.1 with the following deficiencies.

Non-accessible content

The content mentioned below does not yet meet all of the statutory accessibility requirements.

Deficiencies found

The website’s language attribute may not function correctly (WCAG 2.1: 3.1.1 Language of page)

Using the website’s event calendar is challenging with keyboard only/screen reader (WCAG2.1: 2.1.1 Keyboard)

The contrast of links on the website is inadequate (WCAG 2.1: 1.4.3 Contrast (minimum))

The website contains links that open files or new tabs without warning (WCAG 2.1: 2.4.4 Link purpose (in context))

Website has social media links, described only as buttons to screen readers (WCAG 2.1: 2.4.4 Link purpose (in context))

The title for the Accessibility Statement webpage is “Untitled” (WCAG 2.1: 2.4.2 Page titled)

The site contains popup-forms, which are challenging to navigate with screen readers (WCAG 2.1: 2.1.1 Keyboard)

The site contains links to YouTube videos with inadequate subtitles (WCAG 2.1: 1.2.1 Audio-only and Video-only (Prerecorded), 1.2.2 Captions (Prerecorded), 1.2.3 Audio description or Media Alternative (Prerecorded))

The site contains forms, in which not all elements are technically grouped into fieldsets (WCAG 2.1: 3.3.2 Labels or instructions)

The site contains empty headings (WCAG 2.1: 1.3.1 Info and relationships)

The frontpage has quotations, along which there are images with no text alternatives and where names of quoted people have low contrast (WCAG 2.1: 1.1.1 Non-text content, 1.4.3 Contrast (minimum))

Program Information and For Spouses links redirect to the same page (WCAG 2.1: 2.4.4 Link purpose (in context))

Correcting deficiencies

We are constantly working to improve the accessibility of our website. If you find any issues that are not described on this page, please let us know and we will do our best to correct them. We will respond as soon as possible or within two weeks at the latest.

Obtaining information in an accessible form

Due to these deficiencies, you can request the non-accessible content from the administrator of this website.

City Executive Office, Economic Development Bureau, Immigration & Employment Services

Jochen Faugel, Project Planner, jochen.faugel@hel.fi

Preparing an accessibility statement

This statement was prepared on 29/03/2022

Assessment of accessibility

The working instruction and procedures of the City of Helsinki were followed when evaluating the accessibility of the site, with the aim of ensuring that websites are accessible in all stages of the work process.

Accessibility was evaluated by means of an audit by a third-party expert as well as self-evaluation.

Accessibility was evaluated using a programmatic accessibility auditing tool as well as by manually reviewing the site and content.

The third-party expert audit was carried out by Unicus Oy.

Updating the accessibility statement

When website technology or content changes, its accessibility must be ensured through constant monitoring and periodic checks. This statement will be updated in conjunction with website changes and accessibility evaluations.

Feedback and contact information

The entity responsible for site accessibility:

City Executive Office, Economic Development Bureau, Immigration & Employment Services

Jochen Faugel, Project Planner, jochen.faugel@hel.fi

 

Reporting non-accessible content

If a user feels that accessibility requirements have not been met, they can report the issue by e-mail to helsinki.palaute@hel.fi  or through the feedback form at https://www.hel.fi/helsinki/en/administration/participate/feedback .

Requesting information in an accessible format

If a user feels that content on a website is not available in an accessible format, they can request for this information by e-mail at helsinki.palaute@hel.fi  or through the feedback form at https://www.hel.fi/helsinki/en/administration/participate/feedback . The aim is to reply to the enquiry within a reasonable time frame.

Legal protection of accessibility,
Enforcement procedure

If a user feels that their report or enquiry has not received a response or that the response is unsatisfactory, they can report the issue to the Regional State Administrative Agency of Southern Finland. The website of the Regional State Administrative Agency of Southern Finland explains in detail how the matter will be processed.

Regional State Administrative Agency of Southern Finland
Accessibility monitoring unit
www.saavutettavuusvaatimukset.fi
saavutettavuus@avi.fi
Telephone exchange +358 295 016 000
Open: Mon-Fri at 8:00–16:15

The City of Helsinki and accessibility

The objective of the city of Helsinki is to be an accessible city to all. Helsinki aims to ensure that all residents are able to move about and act as effortlessly as possible and that all content and services are accessible to all.

The city promotes accessibility of digital services by streamlining publishing work and organising accessibility-related training for its staff.

The accessibility level of websites is monitored constantly during their maintenance. Immediate action will be taken if deficiencies are found. The aim is to carry out the necessary amendments as quickly as possible.

The disabled and users of assistive technologies

The city provides counselling and support for the disabled and users of assistive technologies. Support is available on guidance sites announced on the city’s website and through telephone counselling.

Approval of the accessibility statement

This statement was approved by 31.3.2022

City Executive Office, Economic Development, Immigration & Employment Services
City of Helsinki